Name*   Mobile Number*   E-mail ID* (*Mandatory)   1. How satisfied are you with the banks product and services, in comparison with other banks?      Very satisfied Somewhat satisfiedSomewhat dissatisfiedVery dissatisfied        2. How would you rate your experience in the interaction with your branch in terms of issue resolution and services?      Very satisfied Somewhat satisfiedSomewhat dissatisfiedVery dissatisfiedNA        3. Having used the bank’s ATM / Internet Banking services, how would you rate your experience ?      Very satisfied Somewhat satisfiedSomewhat dissatisfiedVery dissatisfiedNA        4. In regards to the latest interaction you had with our CSR at Phone Banking, how satisfied were you with the agent’s politeness, courtesy & knowledge?      Very satisfied Somewhat satisfiedSomewhat dissatisfiedVery dissatisfiedNA        5. How would you rate your experience on the CSRs ability to understand & resolve your concerns to your satisfaction?      Very satisfied Somewhat satisfiedSomewhat dissatisfiedVery dissatisfiedNA        6. Have you recommend Dhanlaxmibank to your friends and family in the last 6 months?      Yes No