(*Mandatory)
Name*   Contact Number*   E-mail ID*
 
 
1. What is the type of relationship you have with us?*
                     
 
2. Please rate your overall experience with our Bank? *
                     
 
3. Friendly and courteous service received from a Bank representative?*
                     
 
4. Knowledge of employees about bank’s products and services? ?*
                     
 
5. Willingness of Bank representative to listen and respond to your need?*
                     
 
6. Fast and efficient service? *
                     
 
7. Professional and attractive appearance?*
                     
 
8. Queue in counters?*
                     
 
9. Availability of information brochures?*
                     
 
10. Clean and attractive interiors?*
                     
 
11. Do you think that the bank is able to cater to all your banking needs?*
   
 
12. Is Dhanlaxmi Bank your primary bank?*
         
 
13. Which banking channel do you use mostly?*
     
 
14. How satisfied are you with the banks product and services? *
                     
 
15. Having used the bank’s ATM / Internet banking services, how would you rate your experience?*
                     
 
16. Will you recommend Dhanlaxmi bank to your friends and family? *
         
 
 
17. We are eager to improve your experiences in banking with us. Please provide us any feedback / suggestions that you feel shall help us in this endeavour?*

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