How do I register my Digital Signature in Corporate Internet Banking?

  • Digital Signature Certificate registration process for Corporate Internet Banking customers.
  • Login to Corporate Internet Banking with the login credentials.
  • Select Register option under Digital Signature Menu in post login page (landing page).
  • System detects the Digital Signature token plugged in the System.
  • Java Security message will pop up and agree the condition and click the run button.
  • One JNLP (Java Network Launching Protocol) file will downloaded and click to open.
  • Websigner pop up message box will open and select the DSC user from drop down list and enter the DSC token password and click to enroll.
  • Your registration of Digital Signature is successful with bank and Digital signing will be enabled once Bank Administrator approves your request.
  • Customer need to download PDF file DS Registration details screen and print the file and submit the duly signed form through (registered email id) email to customer care or visit nearest branch for activation.
  • Once the registration request is approved at the CPC, customer will be intimated about the same through SMS/E-mail and henceforth Maker will be able to Login in CIB only with digital certificate.
  • For CIB maker DSC option is available only for Login.

How do I De-Activate/Activate my Digital Signature in Corporate Internet Banking?

Customer can temporarily deactivate the digital certificate. In such cases the user can contact our Customer Care division

  • In case where user has lost the Hard Token itself, the user can contact the customer care for Deactivating (If the token is lost by the customer, it should De-Register through Customer Care for CIB Maker).
  • On deactivating,the user can able to Login normal as existing.
  • The user can contact the Customer Care team to Activate the digital certificate. (after completing the verification process)

How do I De-Register my Digital Signature in Corporate Internet Banking?

  • Customer need to deregister the digital certificate and to use the 2FA. In such cases the Customer can select the De-Registration Option under the Menu – Digital Signature
  • On clicking the De-Registration option under Digital signature Menu, the maker need to click on De-Registration.
  • The certificate deregistered message will be displayed on the screen with a mesaage 'De-Registration of Digital signature is successfull with the bank'
  • De- registration of DSC lost users can be carried out from customer care. Customer to submit the deregisrtation request from regsitered mail id.

How do I Renewal my Digital Signature in Corporate Internet Banking?

Before Expiry:

The user has to procure the new digital certificate, before expiry of the existing one and submit for Renewal in the Corporate Internet Banking application.The user has to plugin the new token/certificate and to click on the Renewal option under the Digital Certificate menu.

  • On clicking the same, the system will prompt the user to select the new certificate.
  • The selected certificate details will be displayed in the screen. Click Submit to proceed.
  • The renewal request will be processed by the Customer care team with a TAT (T+1)(same as initial process to be repeated)
  • The successful Register of the certificate will be communicated with an email/SMS to the customer.

After Expiry :

The customer will not be allowed to login with expired certificate to the CIB Maker. On expiry of the certificate, if the customer has not renewed or procured new certificate on time. (User has to call Customer care to De Activate the DS, then only CIB Maker can login as normal process)

If the customer needs to use the DSC again, the customer has to follow the registration process again.

Do I need my DSC to log in every time?

Yes. Once you have registered with DSC, you will need it every time while login in to Corporate Internet Banking (CIB Maker). This provides an additional layer of security.

How do I register my Digital Signature in Corporate Internet Banking (CIB) ?

CIB Checker Login to Net Banking with the login credentials.

  • Select Register option under Digital Signature Menu in post login page (landing page).
  • The Checker will be prompted to enter the Authorization Password.
  • Java Security message will pop up and agree the condition and click the run button.
  • One JNLP (Java Network Launching Protocol) file will downloaded and click to open.
  • Web signer pop up message box will open and select the DSC user from drop down list and entered the DSC token password and click to enroll.
  • Your registration of Digital Signature is successful with bank and Digital signing will be enabled once Bank Administrator approves your request.
  • Customer need to download PDF file DS Registration details screen and print the file and submit the duly signed form through (registered email id) email to customer care or visit nearest branch for activation.
  • Once the registration request is approved at the CPC, customer will be intimated about the same through SMS/E-mail and henceforth Checker will be able to transact in Netbanking only with digital certificate.
  • The Soft token authentication method will be disabled for the CIB users.

How do I De-Activate/Activate my Digital Signature in Corporate Internet Banking?

Customer can temporarily deactivate the digital certificate. In such cases the user can contact our Customer Care division

  • In case where user has lost the DSC Token itself, the user can contact the customer care/ branch for Deactivating (If lost the token, it should De-Register through net banking by Checker).
  • On deactivating,the Checker can able to transact using Soft Token Authentication.
  • The user can contact the Customer Care team to Activate the digital certificate. (after completing the verification process)

How do I De-Register my Digital Signature in Corporate Internet Banking?

  • Customer need to deregister the digital certificate and to use the 2FA. In such cases the Customer can select the De-Registration Option under the Menu – Digital Signature.
  • On clicking the De-Registration option under Digital signature Menu, the Checker need to click on De-Registration button and enter the authorization password.
  • The certificate deregistered message will be displayed on the screen with a mesaage 'De-Registration of Digital signature is successfull with the bank'.

How do I Renewal my Digital Signature in Corporate Internet Banking?

Before Expiry:

The user has to procure the new digital certificate, before expiry of the existing one and submit for Renewal in the Corporate Internet Banking application.The user has to plugin the new token/certificate and to click on the Renewal option under the Digital Certificate menu.

  • On clicking the same, the system will prompt the user to select the new certificate.
  • The selected certificate details will be displayed in the screen. Click Submit to proceed.
  • The renewal request will be processed by the Customer care team with a TAT (T+1)(same as initial process to be repeated)
  • The successful Register of the certificate will be communicated with an email/SMS to the customer.

After Expiry :

The customer will not be allowed to login with expired certificate to the CIB Maker. On expiry of the certificate, if the customer has not renewed or procured new certificate on time. (User has to call Customer care to De Activate the DS, then only CIB Maker can login as normal process)
If the customer needs to use the DSC again, the customer has to follow the registration process again.

Do I need my DSC to every time for transaction ?

Yes. Once you have registered with DSC, you will need it every time while doing fund transfer through Corporate Internet Banking (CIB Checker). This provides an additional layer of security for your protection.