Grievance Redressal
Grievance Redressal
For further information and redressal of customer complaints , please feel free to write to us at customercare@dhanbank.co.in or call to our Customer Care Grievance toll free number 1800-425-1747
If the response received falls short of your expectations, please mail to us at customer.complaint@dhanbank.co.in In case you desire to send any communication, please do so to the following address:
Details of Nodal Officers to Banking Ombudsman
| Designation | Name & Designation | Contact Number | Office | Address | |
| Principal Nodal Officer & Nodal officer-Kerala | Shri. Raghunath R, (AGM) - Business Development & Planning | raghunath.r@dhanbank.co.in | Mob : 09539007125 | Corporate Office, Thrissur, Kerala | Dhanlaxmi Bank Ltd., Corporate Office, Punkunnam, Thrissur Kerala - 680002 |
| Nodal Officer-Tamil Nadu | Shri. Ramakrishnan S,(AGM) - Regional Head Tamil Nadu | ramakrishnans1@dhanbank.co.in | Mob : 8939703733 | Regional Office Tamil Nadu | Dhanlaxmi Bank Ltd, Regional Office, Om Sakthi Towers, No:163, Anna Salai, Chennai - 600002. |
| Nodal Officer-Maharashtra & Gujarat | Shri Sunny George, (DGM) - Regional Head West | sunnygeorge@dhanbank.co.in | Mob: 9619357088 | Regional Office: West | Dhanlaxmi Bank Ltd., Thirumallai House, Rd No: 29, Near Sion Hill Fort,Sion (East), Mumbai - 400022. |
| Nodal Officer-Kolkata, Bhopal, Kanpur , New Delhi, Jaipur & Chandigarh | Shri. Sreekumar M P,(DGM) - Regional Head North | sreekumarmp@dhanbank.co.in | Mob: 9582228950 | Regional Office: North | Dhanlaxmi Bank Ltd, Regional Office, Door No: 10185 A, Arya Samaj Road, Karol Bagh, New Delhi -110005. |
| Nodal Officer - Andhra Pradesh , Telangana & Karnataka | Shri. Satyanarayana K,(AGM) - Regional Head Hyderabad | satyanarayanak@dhanbank.co.in | Mob: 8297203366 | Regional Office, Hyderabad | Dhanlaxmi Bank Ltd. Trend Set Towers Ground Floor, 8-2-289/10, Road No. 2, Banjara Hills, Hyderabad, Telangana - 500 034 |
