Corporate Internet Banking FAQ

1. How can I Register in Corporate Internet Banking (CIB)?

A Group ID / Company ID shall be sent to the registered mail id along with Username and Password.

2. How can I login to New Corporate Internet Banking (CIB)?

A Group ID / Company ID shall be sent to the registered mail id along with Username and Password.

3. What are the features available in CIB?

  • Accounts
    • Dateline
    • Accounts Summary
    • Accounts Statements
    • Account Details
    • Requests
      • Cheque Book Request
      • Stop Cheque Request
      • Cheque Status
      • Statement Request
      • Term Deposit Redemption
      • New Deposit Request
      • Positive Pay Request
      • Request Status
  • Payment

    • Dateline

    • Own Accounts

    • Transfers

    • File Upload (Bulk and Salary)

    • Payment Reports

    • Bill Payment

    • Recharge

  • Loans

    • Summary

    • Statements

    • Details

    • Repayment Schedule


4. How can I view Account Statements in Corporate Internet Banking?

Available Under Accounts Module ? Accounts Statements.

5. Can I download Account Statement through Corporate Internet Banking?

Yes, you can download Account Statement in PDF and Excel Format from Accounts Statement Menu under the tab Accounts Module.


6. Can the account statement be sent through email?

Yes, account statements can be sent to the email id registered with the Bank.

7. Is there any way to view or download Last 10 Transactions through Internet Banking?

Yes, Under Accounts Module -> Accounts Statements - >Mini Statement.
Download of mini statement to be made as PDF or Excel sent to the email id registered with the Bank

8. Is there any charge for downloading statement of accounts.in Corporate Internet Banking?

Customers are not charged for download of statement of accounts.

9. How can I view account details in CIB?

Under Accounts Module ->Account Details -> Select Account Number

10. Can I open Fixed Deposit through CIB?

Yes, Accounts Module -> Requests ->New Deposit Request -> Select Deposit type as Cumulative or Non-Cumulative
* Cumulative means interest will payout only at the time of maturity
* Non-Cumulative means interest will payout on the basis of selected interest frequency.

11. What is the minimum and Maximum amount for Fixed Deposit?

Minimum Amount (INR): 1,000
Maximum Amount (INR): 1,00,00,000

12. What is the Minimum period for a Fixed Deposit?

Minimum Term for Cumulative Deposit: 6 Months
Minimum Term for Non - Cumulative Deposit: 1 Months

13. Can I open Recurring Deposit through CIB?

Yes, Accounts Module ->Requests ->New Deposit Request ->Select Deposit type as Recurring

14. What is the minimum and Maximum amount for Recurring Deposit?

Minimum Amount (INR): 100
Maximum Amount (INR): 1,00,00,000

16. How can I download RD Statement?

Under Accounts Module -> Accounts Statements -> Select RD number

17. Can I withdraw Term/Recurring Deposit before Maturity?

Yes, Under Accounts Module -> Requests -> Term Deposit Redemption

18. How Can I request Cheque Book through Corporate Internet Banking?

Under Accounts Module ? Requests ? Cheque Book Request

  • Select Group Id and account number
  • No. of Cheque Book, No. of leaves and the Delivery Mode
  • Confirm the details and Submit

19. How Can I request Stop Cheque Request through Corporate Internet Banking?

Under Accounts Module -> Requests -> Cheque Book Request

  • Select Group Name
  • Account Number
  • No of cheques to cancel
  • Then Confirm and Submit

20. How can I request Positive Pay?

Under Accounts Module -> Requests -> Positive Pay Request

  • Select Group Name & Account Number
  • Enter Cheque Number, Payee Name, Cheque Date and Amount.
  • Confirm and Submit

21. How can I check Cheque Status?

Under Accounts Module -> Requests -> Cheque Status

  • Select Company Name and Account Number
  • Select No. of Cheques
  • Enter Cheque Number
  • Confirm and Submit

22. Can I request Account Statement for a specific period in CIB?

Yes, Under Accounts Module -> Requests -> Statement Request

  • Select Company Name
  • Select Account Number for which Statement is required
  • Select Statement Period From and To
  • Select Delivery Mode
  • Confirm and Submit

23. How can I add a Within Bank Beneficiary Account in CIB?

Under Payments Module -> Transfers -> Beneficiary Maintenance

  • Click Create New Beneficiary
  • Enter Beneficiary Name, Email ID, Contact No, Address of Beneficiary
  • Then click Add Account
  • Select Payment Type as Transfer Within Bank
  • Enter Nick Name, Beneficiary Account Number, Transaction Limit and Daily Limit
  • Click Save Changes
  • Enter Beneficiary Limits
  • Enter Beneficiary Settings
  • Click Save

24. How can I add an Other Bank Account in CIB?

Under Payments Module -> Transfers -> Beneficiary Maintenance

  • Click Create New Beneficiary
  • Enter Beneficiary Name, Email ID, Contact No, Address of Beneficiary
  • Then click Add Account
  • Select Payment Type as Transfer to Other Banks
  • Enter Nick Name, Beneficiary Account Number, Transaction Limit and Daily Limit
  • Click Save Changes
  • Enter Beneficiary Limits
  • Enter Beneficiary Settings
  • Click Save

25. Can I add 2 or more accounts under one Beneficiary?

Yes, can add any number of accounts as beneficiary irrespective of the account within the bank or of another bank .

26. Can I transfer fund between my own accounts?

Yes, can add any number of accounts as beneficiary irrespective of the account within the bank or of another bank .

27. How I transfer fund to Dhanlaxmi Bank Beneficiary Account?

Yes, can add any number of accounts as beneficiary irrespective of the account within the bank or of another bank .

28. How Can I transfer Fund to Other Bank Beneficiary Account?

Yes, can add any number of accounts as beneficiary irrespective of the account within the bank or of another bank .

29. Can I set Standing Instruction in Corporate Internet Banking?

Yes, can add any number of accounts as beneficiary irrespective of the account within the bank or of another bank .

30. How can I Transfer Bulk Payments?

Yes, can add any number of accounts as beneficiary irrespective of the account within the bank or of another bank .

31. Is there any file format for Bulk Payments?

Yes, can add any number of accounts as beneficiary irrespective of the account within the bank or of another bank .

32. Can I view the failed transactions of Bulk Payment?

Yes, can add any number of accounts as beneficiary irrespective of the account within the bank or of another bank .

33. In case of bulk payments, if there is a failure in one transaction, will the entire file of payments be successfully initiated or failed?

Yes, can add any number of accounts as beneficiary irrespective of the account within the bank or of another bank .

34. Can I transfer Other Bank and within bank accounts in Bulk Payment?

Yes, can add any number of accounts as beneficiary irrespective of the account within the bank or of another bank .

35. Where I can view Payments Status?

Yes, can add any number of accounts as beneficiary irrespective of the account within the bank or of another bank .