Internet Banking

Personal | Corporate

Apply for a New Account

For further information and redressal of customer complaints if any, please feel free to write to - 
customercare@dhanbank.co.in or call on our Customer Care number 1800-425-1747

If the response received falls short of your expectations, please address a mail to customer.complaint@dhanbank.co.in.
In case you desire to send any communication, please do so to the following address:

Contact Address

Mr.Manikandan P
Chief General Manager,
Dhanlaxmi Bank Ltd, PB No.9,
Dhanalakshmi Buildings,
Corporate Office,
Naickanal, Thrissur
Kerala - 680001.
Tel No: 0487 – 6617000
 

Internal Ombudsman of the Bank

Sri Bhasi K. V.
(DGM & CFO)
Address : Dhanlaxmi Bank Ltd, PB No.9,
Dhanalakshmi Buildings,
Corporate Office,
Naickanal, Thrissur,
Kerala – 680001
Tel No: 0487 – 6617000
Email : bhasi.kv@dhanbank.co.in

 

Details of Nodal Officers to Banking Ombudsman

Office Name of Nodal Officer Email Fax No Tel No Address
Corporate Office, Thrissur, Kerala

Shri Binoy.B.S,
(Assistant General Manager - Inspection & Audit)

(He shall be the Principal Nodal Officer of the Bank and will directly deal with all complaints referred to by Banking Ombudsman, Reserve Bank of India, Thiruvanathapuram. He will also oversee the complaints outside Kerala)

binoybs@dhanbank.co.in 0487 – 2335367
 
0487 - 6617204
Mob :
07799018635
Dhanlaxmi Bank Ltd.,
Inspection & Audit Dept. Corporate Office,
Dhanlaxmi Buildings,
Naickanal, Thrissur,
State: Kerala,
PIN: 680001.
Regional
Office
Tamil Nadu
Shri Sunny George,
(Regional Head)
(Nodal Officer for the complaints referred to by Banking Ombudsman , Reserve Bank of India , Chennai)
sunny.george@dhanbank.co.in   044-49037062
Mob : 8939703733
Dhanlaxmi Bank Ltd, Regional Office,
Om Sakthi Towers, No:163, Anna Salai,
Chennai - 600 002.
Regional Office: West Shri. Rajesh P,
(Regional Head)

(Nodal Officer for the complaints referred to by Banking Ombudsman, Reserve Bank of India, Mumbai and Ahmedabad)
rajesh.purushothaman@dhanbank.co.in 022- 24079440.
Mob: 9836178989
Dhanlaxmi Bank Ltd., Thirumallai House,
Rd No: 29, Near Sion
Hill Fort,Sion (East),
Mumbai - 400 022.
Regional Office: North Shri. Nand Kishore Piryani,
(Regional Head-Officiating)

(Nodal Officer for the complaints referred to by Banking Ombudsman, Reserve Bank of India, Kolkata, Bhopal, Kanpur , New Delhi, Jaipur and Chandigarh)
nandkishore.piryani@dhanbank.co.in 011-28757336
Mob : 09582260354
Dhanlaxmi Bank Ltd, Regional Office,
Door No: 10185 A,
Arya Samaj Road,
Karol Bagh,
New Delhi -110 005.

 

Close
Position of Customer Complaints handled in the month of March 2018

No of complaints
outstanding
as at the end of
February 2018

No of complaints
received in
March 2018

No of complaints
resolved in
March 2018

No of complaints
pending as
at the end of
March 2018

38

1472

1494

16

Copyright© 2010 - Dhanlaxmi Bank Ltd. All rights reserved.
Site best viewed in Mozilla Firefox 15+, Chrome 15+, IE 8+ and Safari 5.0+ at 1024 x 768 pixels resolution.