Grievance Redressal

Grievance Redressal

For further information and redressal of customer complaints , please feel free to write to us at or call to our Customer Care Grievance toll free number 1800-425-1747

If the response received falls short of your expectations, please mail to us at In case you desire to send any communication, please do so to the following address:

Details of Nodal Officers to Banking Ombudsman

DesignationName & DesignationEmailContact NumberOfficeAddress
Principal Nodal Officer & Nodal officer-Kerala

Shri. Raghunath R, (AGM) - Business Development & Planning :
Corporate Office, Thrissur, Kerala Dhanlaxmi Bank Ltd.,
Corporate Office,
Punkunnam, Thrissur
Kerala - 680002
Nodal Officer-Tamil NaduShri. Ramakrishnan S,(AGM) - Regional Head Tamil
Mob : 8939703733
Regional Office Tamil NaduDhanlaxmi Bank Ltd, Regional Office,
Om Sakthi Towers, No:163, Anna Salai,
Chennai - 600002.
Nodal Officer-Maharashtra & GujaratShri Sunny George,
(DGM) - Regional Head West
Mob: 9619357088
Regional Office: WestDhanlaxmi Bank Ltd., Thirumallai House,
Rd No: 29, Near Sion
Hill Fort,Sion (East),
Mumbai - 400022.
Nodal Officer-Kolkata, Bhopal, Kanpur , New Delhi, Jaipur & ChandigarhShri. Sreekumar M P,(DGM) - Regional Head 
Mob: 9582228950
Regional Office: NorthDhanlaxmi Bank Ltd, Regional Office,
Door No: 10185 A,
Arya Samaj Road,
Karol Bagh,
New Delhi -110005.
Nodal Officer - Andhra Pradesh , Telangana & Karnataka Shri. Satyanarayana K,(AGM) - Regional Head 8297203366Regional Office, HyderabadDhanlaxmi Bank Ltd. Trend Set Towers Ground Floor, 8-2-289/10, Road No. 2, Banjara Hills, Hyderabad, Telangana - 500 034